• What payment methods do you accept?

    We accept major credit cards, including Visa, Mastercard, American Express, and Discover. We also offer payment options through PayPal for added convenience.

  • How long does shipping take?

    Shipping times may vary depending on your the product, location and the shipping method selected at checkout. Generally, orders are processed within 1-2 business days. Standard shipping within the United States typically takes 3-7 business days. International shipping may take longer, depending on the destination.

  • Do you offer international shipping?

    Yes, we offer international shipping to select countries. Please note that additional customs fees, taxes, or duties may apply, which are the responsibility of the customer. We recommend checking with your local customs office for more information.

  • What is your return policy?

    We accept returns for store credits within 7 business days from the date of delivery. Items must be unworn, unwashed, and in their original condition with all tags attached. The customer is responsible for return shipping costs. Please refer to our Return Policy for more details.

  • How can I contact customer service?

    You can reach our customer service team by emailing info@prettygurlkouture.com. We strive to respond to all inquiries within 24-48 hours, excluding weekends and holidays.

  • Can I track my order?

    Yes, once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the progress of your package.

  • What is Pretty Gurls Give Back?

    Pretty Gurls Give Back is a volunteer program that operates within Pretty Gurl Kouture (PGK). The program partners with local businesses in the community to provide assistance to families in need. Its mission is to promote humility for the betterment of humanity.