At Pretty Gurl Kouture, we want you to be completely satisfied with your purchase. If for any reason you are not, we offer a hassle-free return policy. Please read the following guidelines carefully:

1. Store Credits: We accept returns for store credits only. Unfortunately, we do not offer refunds at this time. The store credits can be used towards future purchases on our website.

2. Timeframe: Items must be returned within 7 business days from the date of delivery. Please ensure that the items are unworn, unwashed, and in their original condition with all tags attached.

3. Return Process: To initiate a return, please contact our customer service team at [email protected] within the 7-day timeframe. They will provide you with further instructions and a return authorization number.

4. Return Shipping: The customer is responsible for the return shipping costs. Please ensure that the package is securely packaged and that you obtain a tracking number for your reference. We recommend using a reliable shipping service.

5. Store Credit Issuance: Once we receive and inspect the returned items, we will issue store credits to your Pretty Gurl Kouture account within 3-5 business days. You will receive an email notification once the store credits have been applied.

Please note that store credits are non-transferable and can only be used on our website. They do not have an expiration date.

If you have any further questions or concerns regarding our return policy, please don't hesitate to reach out to our customer service team. We are here to assist you and ensure your shopping experience with Pretty Gurl Kouture is exceptional.